Policies and procedures are designed to influence and determine decisions, actions, and activities that take place within the boundaries of a program. Procedures are the specific methods employed to express policies in action in day-to-day operations of the organization. Together, policies and procedures ensure that a point of view held by the program is translated into steps that result in an outcome desired by the program and institution/agency. In this webinar, programs will receive a better understanding on how to create a Policy and Procedures Manual that not only represents the project's methods of operation but also organizes information for quality onboarding of new staff and site visit readiness.